I do not usually write reviews for hotels, but I think it will be of benefit to those who are thinking of staying here. Here is a summary after staying here twice during Umrah in off-peak time. - Hotel is very nice mashaAllah - Staff are very friendly and helpful - Rooms are very nice - Food was very nice - It is relatively far from Haram (i.e. you cannot really walk there). The hotel provide constant shuttle bus service, going every 30 minutes most times (the drivers were also friendly and nice). To consider. I found that the shuttle ride generally took about 10-15 minutes to Haram. They drop you off in Gaza - which is on the other side of the Haram to the clocktower (the left of Marwa mountain) - from the drop off point, it takes you about 15 minutes to walk to the actual entrance of Haram. If you are Men, then it's not a problem but I think for women, children or elderly this is a consideration.
Adam
september 2024
The hotel is good , staff and service are good. Like all Novotel hotels, the buffet breakfast is definitely worth trying. Rooms are comfortable, and it was spacious as compared to similar other rooms in Makkah AlMukarramah. The shuttle bus service is good, every 30 minutes. Sometimes bigger buses and sometimes a smaller one. It's 10 to 15 minutes max to and from Haram. The hotel has free parking, depending on availability. There are not enough restaurants nearby, but this can be managed with food delivery apps. Despite the construction going on in nearby areas, there wasn't much impact on this place. The security staff outside is helpful and courteous.
Zeeshan
september 2024
The hotel is clean, staff is nice, breakfast is not the best but it’s OK. Overall the stay worth the money
Elwaleed
februari 2025
The property is located in a quiet and away from the crowd of pilgrims. Perfect Four Star Hotel with all amenities and it was up to the Expectation from the Brand Novotel in all aspects. Ms.Burooj was exceptional in handling the Guests.
Moosa
oktober 2024
It's an overall superb experience staying in Novotel, with luxury and big sized rooms and excellent customer service. Staff were so welcoming and smiling. Well managed shuttle service To & from Haram with designated stop. Had a good variety of breakfast which meets the requirements. Private basement parking was an additional comfort for us. Thanks Novotel.
Farhan
december 2024
Very nice and clean will run hotel I love to staying again
Jakaria
december 2024
The hotel is very new, clean and well maintained. I have stayed for the second time. They provide a wide range of breakfast. It’s close to Jannat Moalla, Lady Khadijah AS shrine.
Ali
september 2024
Excellent value for money
Bilal
januari 2025
- the price and what you get offered for that (i don’t know how long these prices will be this cheap but i think once that area is built finished, the prices will go up.) - Shuttle Bus Drop off and Pick up spot isn’t that crowded ans easy to get in and out. (Which isn’t always the case for shuttle bus services in mecca) - breakfast delicious and breakfast area well equipped - the fact that you pay per room and not specifically per person (meaning depending which room you choose, you can pay the same pricing with 2 of my friends - lovely staff
Fahman
december 2023
Very clean , professional staff , excellent breakfast buffet
Noha
december 2024
Bokning:
+1 (888) 385-8465